BasicQ Inc.

Shipping Policy

This policy is only valid for items shipped within the continental USA. Contact customer service for information on shipments outside the USA.

Flat Rate Shipping $12.00 per order under $25* except for oversize products (over 60")

Invoices over $25

Freight Free

on curtain rods under 60 inches in width or length. For cut to size rods and tracks 105 inches and over cut to size select Fedex cut for shipping method at $10.00 per order when checking out.

*Items over 60 inches will have FedEx/UPS oversize charges added to the item. This is currently $8 per FedEx or UPS. Curtain rods over 130" in length and girth or over 108 inches in length, will have to be shipped by truck . Orders that have to ship by truck will incur $130 or $170 per order, depending on the item. Other fees charged by the trucking company may be passed for high density areas, west coast shipping and remote areas.

Select Wood, Select Metal, and Design Elements with curtain rods over 108 inches in width will have a truck freight of $170 added to the order at checkout.

Freight pricing depends on a lot of factors including individual vendor policy, carrier charges and the shape and size of the finished package. These fees are subject to change and may not be reflected in the information above.

Contact customer service for overnight or second day air shipping cost

You can now select UPS/FedEx 3 day select, second day, and overnight for packages under 5 pounds and less than 60 inches in length. This is only for SMALL packages. You cannot select these for an item that has to be shipped by truck ship or is not being shipped within the continental US. Orders that do not meet the specifications will be held until notification is acknowledged.

NOTE: We only ship within the continental US


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