Hours: 9 AM -5 PM - M-F - Eastern Time Zone.
BasicQ Inc. PO Box 381 Boca Raton, FL 33429
Phone: (800) 448-0655 Fax: (888)-390-6130 Toll-free: (800) 448-0655 e-mail: firstname.lastname@example.org
Kirsch products are getting their own web site. (https://kirsch.draperyrod.net) This is a project in progress, so it will be occuring over time. The Kirsch product will remain on both sites untill all links have been added and tested. All the Kirsch products have been on the new site for some time and working as expected. The menu links are being added to the top menu, in the black bar. Feel free to use either site, but please explore the new platform and try it out. If you have any questions, email or call info found in the contact section
This is an organization challenge for the drapery hardware items offered on BasicQ. Expand the menu on the left to track down the brackets, supports,finials and other items you need. It is not perfect, but new changes are being made on an ongoing basis to improve the navigation system. Another way to locate components for the curtain rods and Architrac drapery tracks is a partial search on the sku number of the curtain rod or track. Example: You decide that the Architrac 9600-12-025 is the track you need. Put 9600 in the white search box at the top left and click the search button. This will show you all the components associated with that curtain rod. Remember, this is an ongoing process and all the items may not give you the results you expect or need. In this case, call our customer service representatives toll free and they will be happy to assist you in finding the correct traverse rod slide, master carrier, brackets, end stops, cord, drapery pins or any of the other detail items you need to complete your order. Toll-free: (800) 448-0655
Please note: Special order items, custom made items, made to measure items and curtain rods or wood poles cut to size can not be returned for credit.
Hotels, Hospital, Speciality Manufacuters, Window Covering dealers and Designers, plus Housing Authority checkout our Kirsch product site at BasicQ Curtain Rod Store